Virtacore's On-Site Engineering Services - Cloud Hosting | Cloud Servers | Managed Cloud Hosting | Managed Cloud Servers

Virtacore's highly trained engineers can design, develop, deploy, support and maintain your cloud environment around the clock on an ongoing basis.

vCare support packages offer engineering services, and are available to all Virtacore Systems customers and any company with servers in the Equinix IBX data centers in Ashburn, VA, Chicago, IL and San Jose, CA. Select only the services you need or buy a comprehensive vCare support package.

Virtacore Engineering Services include:

Help Desk and Administration

24x7x365 help desk monitoring and issue tracking
OS installation, configuration, patch management, and security hardening
Rapid server deployments – OS image and template management
On-going system management and maintenance
Change management and configuration backups
Server/database backup management
Application/server monitoring and alerting
Performance analysis for applications and OS
Server consolidation
System Administration of servers, load balancers, firewalls, network equipment, and storage devices
Virtualization support

Backup & Disaster Recovery

Server Backups using file or block based technologies, local and offsite storage, and multiple replication options
Point-in-time and bare metal restoration
MySQL live and snapshots
Server to Server and Physical to Virtual live replication DR services
Multi-site capability

Monitoring & Alerting

Application and server monitoring and alerting
Performance metrics for applications and OS

Documentation & Collaboration

Document network, cabinet, and server layouts
Consultative services for design, engineering, and implementation
Policy development for controlling physical and virtual server security
Private wiki space for tracking and updates
Measure total cost of ownership (TCO), analyze the on-going impact of virtualization