For any business, small and medium-sized businesses require operational precision and infrastructure excellence for disaster recovery strategies to ensure data will remain available under extreme circumstances. Having infrastructure hosted in a specialized disaster recovery setup won't do you any good if the service provider's data center goes down during a disaster. There is a myth that organizations turning to the cloud for Disaster-Recovery-as-a-Service (DRaaS) solutions need to work with a larger provider. There's a lot of talk about using large service providers because they have a huge infrastructure footprint, but there are many situations in which a a more agile and consultative provider offers advantages that large companies can't match.
A small DRaaS vendor can provide major advantages when hosting your infrastructure. In many cases, they give you the freedom to start with a small, precise strategy, but then offer the nuanced support and flexibility that you need to end up with a large, holistic DRaaS strategy. A small provider doesn't mean a small DRaaS plan, and a few ways that a good vendor can help you go big include:
Large cloud service vendors are often built around one-size-fits-all service level agreements and infrastructure configurations. This often results in rigid service arrangements that clients are forced to build their solutions around. Small DRaaS vendors, on the other hand, often build their businesses around flexibility. This emphasis allows small DRaaS providers to fine tune SLAs and infrastructure configurations based on client needs, making them particularly well suited for the unique demands presented by setups supporting disaster recovery efforts.
Customer-centric operations are difficult to maintain when you have a large base of consumers, with each individual client having vastly different needs. This is especially true when dealing with disaster recovery circumstances – a situation where you need immediate response from vendors.
Small service providers that focus on flexible infrastructure and operational models are well positioned to make sure their customers get all the attention they need. The result can mean getting access to a customer service rep immediately when making an emergency call instead of waiting on hold during a disaster event.
3. You don't have to sacrifice reliability
There is some perception that working with a smaller cloud provider means that vendor won't have the advanced data center resources that are common among larger organizations. This perception is false. Cloud providers, including DRaaS vendors, will often house their systems in state-of-the-art colocation facilities. This leaves the vendor free to take advantage of cost-effective facility resources that are built based on the highest possible standards for security, reliability and performance. Partnering with a small DRaaS vendor doesn't mean sacrificing the technical advantages of working with a large service provider.
Large cloud vendors may have had an edge in the early days of the cloud, but enterprise cloud solutions have matured and so have the vendors. At Virtacore, we emphasize reliability, flexibility and responsiveness and can unify these brand-defining ideals to give you a DRaaS solution that ensures your data will be available when you need it most.